Manage Users - Subgroup Access Subgroup Access In this section, a user is given access to specific subgroups.  By default, a user has no access to all subgroups unless he is explicitly set up to have access to one or more. Refer to the Subgroups  section for more information on how to manage a subgroup.   Open the List of Users screen and select the user to assign subgroup access for. Select  Subgroup Access  from the side menu bar to display the list of subgroups a user currently has access to. The  Subgroup List screen  allows for the following functionality when managing Subgroup Access: Add Subgroup:  A new subgroup can be created Refresh Subgroups: All the applicable system tables for all the modules are refreshed. Set Preferred Subgroup : Use this setting to setup the default subgroup for a user. Clear Preferred Subgroup:  Remove the preferred subgroup. Delete:  Remove subgroup access. NOTE: The Refresh Subgroup action is very important after subgroups access were amended. How to Define Permissions on a Subgroup Click on the  View/Edit Permissions  link in the  Action  dropdown of the selected subgroup in the Subgroup List. There are more than one area that specific permissions can be set up for.  These are: Employee Records (includes the Manage Employees module) Query Builder  (includes the Job profiler module) Switch to another user’s profile Setting up Permissions for Employee Records To set up permissions for the employee records, tick the  Access to Employee Records  checkbox.  This will open the following sections where detailed access can be specified per section. Go through the sections and indicate to which the user should have view and/or edit rights. Click  Save Subgroup Rights  to save the changes. Setting up Permissions for Query Builder To allow full permission on the  Query Builder  module, tick the appropriate check box as shown below. Setting up Permissions for Profiles To allow full permission on  Profiles , tick the appropriate check box as shown below. Allow an Administrator user to Switch to Another User's Profile The system allows administrator users or users in suitably responsible positions to support other users by physically logging in as them.  In this way the administrator user can see and do what the user is seeing and doing, thus giving practical and topical assistance.   Be careful when assigning this right to any user since the administrator can see and do anything the user is able to see and do. All actions performed by the administrator are logged against the name of the administrator. To allow full permission on  Switch to another user's Profile , tick the appropriate check box as shown below. Switching to Another User's Profile When an administrator user, who was given Switch User rights, logs into the system he will have access to the  Switch user  functionality from the system portal as shown below. Ensure that the appropriate subgroup is activated, search for the user to be supported and click to display all employees matching the search criteria. Locate the applicable user and click the " Switch to ... " button in the  Action  column. Acknowledge the conditions of the switch action. The session is changed to that of the selected user and from now on all actions are logged against the administrator not against the user. To return to the administrator’s own profile, click the  Switch user  functionality from the system portal. Acknowledge the switch back to your own profile.