# Create People Groups

[![Signify Header.png](https://signature.signifyhr.co.za/uploads/images/gallery/2025-02/scaled-1680-/emW3hfMrZ1yIDMUv-signify-header.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2025-02/emW3hfMrZ1yIDMUv-signify-header.png)

A target audience, or a **People Group**, can be created to identify users based on specific criteria. The goal is to group users in a way that optimises processes such as:

- reporting,
- communication,
- performance tracking, and
- workforce planning.

After successfully importing users into the system, **people groups** can now be created.

- Click the **gear icon** to access the **Setup and Configuration** menu.

![People Management Setup and Configuration Menu.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/lXb1Bs02JjKZiJ32-people-management-setup-and-configuration-menu.png)

- Click **People Groups** in the drop-down menu.

![People Management People Groups Menu Item.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/hwKAHynZZuAAUusJ-people-management-people-groups-menu-item.png)

- You can create target audiences based on several factors. These include, but are not limited to: 
    - - **Organisational factors** (department, team, location, reporting lines, etc.)
        - **Job-related factors** (job title, job level or grade, employment type, etc.)
        - **Tenure and employment history** (length of service, start date in company, etc.)
        - **Skills and competencies** (certifications and qualifications, soft skills, technical skills, etc.)
        - **System-related responsibilities** (administrative rights, project involvement, etc.)
- For our example, we will be creating a people group based on an organisational unit. On the **left-hand menu**, click **Organisational Units**.

![People Management People Groups Menu Items.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/yArDLVp9vYW2nic5-people-management-people-groups-menu-items.png)

- At the bottom of the screen, click **+PEOPLE GROUP**.

![People Management People Groups +People Group Button.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/r4HzaZITBsPqbFKm-people-management-people-groups-people-group-button.png)

- Expand the organisational structure to find the organisational level you are searching for.
- When creating a people group, you have two **inclusion options**: 
    - - Include people only within that organisational unit, excluding users in subordinate levels. Do this by clicking the icon of an **individual**.

![People Management People Groups Select Org Item.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/9NKIS33gdoXVRQVZ-people-management-people-groups-select-org-item.png)

- - - <span style="text-align: justify;">Include people within that organisational unit, as well as all subordinate levels. Do this by clicking </span>the icon of a **group of people**.

![People Management People Groups Select Org Unit.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/Dxr0hmtJQeaO8Aj5-people-management-people-groups-select-org-unit.png)

- After selecting the type of people group you would like to create, click to acknowledge and agree. Click **CONTINUE** to proceed, or **CANCEL** to discard your changes.

![People Management People Groups Acknowledge Creation.png](https://signature.signifyhr.co.za/uploads/images/gallery/2026-03/LobB0x2uW1rdxcjB-people-management-people-groups-acknowledge-creation.png)

- After creating people groups, it may take some time for them to sync with the system. To trigger the sync manually, follow the steps outlined in the **[Bulk Additional Service Imports](https://signature.signifyhr.co.za/books/people-management-d8c/page/bulk-additional-service-imports)** section of this chapter.

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