# Appendix A - Definitions and Terminology
## Definitions, Abbreviations and Acronyms
**KPA:** Key Performance Area
**KC:** Key Competency
**LB:** Leadership Behaviours
**VB:** Values and Behaviours
**KPI:** Key Performance Indicator
**Performance Agreement:** A performance plan or performance agreement is the agreed upon document determining an employee’s scope of work against which he will formally be measured or performance appraised.
**Contract:** Comprises a performance agreement plus scores from additional components e.g. 360 degree reviews etc.
**Agreement Year:** A contract is always created for a specific year called the agreement year.
**Assessment/Review Period:** A performance plan usually consists of one or more review periods e.g. semesters, quarters etc. Within the scope of a performance plan each semester or quarter is called a review period.
**Contract Item:** All KPA, KC, LB and VB records or items, making up the measurable components of an assessment period on a performance contract are sometimes referred to as the contract items.
**Assessment Frequency:** How often contract reviews will be held. If the assessment frequency is:
- Annual, there will be 1 review or assessment
- Bi-annual = 2 reviews
- Quarterly = 4 reviews, etc.
**CWA:** Calculated Weighted Average. The total section score calculated separately for the KPA and KC sections. The weight per contract item is incorporated into this final calculation.
**RA:** Revised Average. The KPA and/or KC sections’ final scores if manually revised by the employee’s supervisor.
## Terminology