# The Performance Agreement - Check-ins

##### **Process: Step 3**

[![image-1646900329298.jpg](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/nkIySfIfHzQgrX6B-image-1646900329298.jpg)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/nkIySfIfHzQgrX6B-image-1646900329298.jpg)

[![image-1646899321731.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/fkHC2rB1eyWY8NB3-image-1646899321731.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/fkHC2rB1eyWY8NB3-image-1646899321731.png)

##### **Lesson duration**

About 6 minutes

[![image-1646899329856.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/9Cunlm3wOO4eS9B3-image-1646899329856.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/9Cunlm3wOO4eS9B3-image-1646899329856.png)

##### <span style="color: #993300;">What you will **learn:**</span>

- ##### When the Check-in functionality becomes [**active**](https://signature.signifyhr.co.za/link/1419#bkmrk-activating-the-check)
- ##### Using the [**Check-in stats**](https://signature.signifyhr.co.za/link/1419#bkmrk-the-check-in-statist)
- ##### How a [**manager** ](https://signature.signifyhr.co.za/Do%20a%20check-in%20(as%20manager))would do a check-in on an objective, and provide feedback
- ##### How the employee can [**reply** ](https://signature.signifyhr.co.za/link/1419#bkmrk-replying-on-check-in)to a checked-in objective's feedback

##### [![image-1646899343922.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/0BoImjMXaqUTfgAx-image-1646899343922.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/0BoImjMXaqUTfgAx-image-1646899343922.png)

#####  

## Doing a Check-in on Objectives

After submitting their performance objectives, employees will work on achieving them for three to five months before doing the review with their managers.

During this period, using the Check-in functionality provides a simple but effective way of keeping the objectives in focus, getting guidance and direction from a manager, and ensuring there are no surprises during the actual review.

Just note, a manager does not have to check-in on all objectives every time a Check-in is done. Select a few - if guidance is needed - and give feedback only on those objectives. During the next Check-in, focus on another set of objectives.

<p class="callout warning">Remember, a Check-in is not a replacement for a face-to-face discussion with your employee/manager, it is done in addition to regular discussions.</p>

<p class="callout info">A Check-in can be done as many times during your performance cycle as is needed.</p>

---

### Activating the Check-in functionality

Using the Check-in functionality is optional and depends on a company's configuration.

If Check-ins are enabled in the system, the **CHECK-IN** button will become active when an employee's objectives have been submitted and approved - that is when the contracting phase has concluded. See the screenshot below.

[![image-1647254340538.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/9fs09uONBYjzfQVb-image-1647254340538.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/9fs09uONBYjzfQVb-image-1647254340538.png)

---

### Check-in statistics

When the employee or manager opens the employee's check-in screen, find a summary of Check-in statistics at the top of the screen. It serves to give some indication of where to focus, and this is helpful when there are lots of objectives on a performance agreement.

[![image-1646389920962.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/OKjSf7ro9EB1sAE8-image-1646389920962.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/OKjSf7ro9EB1sAE8-image-1646389920962.png)

See below for the interpretation of the numbers.

[![image-1646390640116.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/uo0PoSCHOMSirB3y-image-1646390640116.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/uo0PoSCHOMSirB3y-image-1646390640116.png)

---

### Do a Check-in (as manager)

Since the bulk of the activity on the check-in screen is from the manager's side, the following screenshots are from the manager's perspective.

- From the Manager's Performance Management Dashboard, locate the applicable person's contract, and click its **CHECK-IN** button.

[![image-1646382908128.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/ar98CSKkbBe3dSzK-image-1646382908128.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/ar98CSKkbBe3dSzK-image-1646382908128.png)

[![image-1647254392976.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/GXGwbsLn9AOcC5k1-image-1647254392976.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/GXGwbsLn9AOcC5k1-image-1647254392976.png)

- The Check-in screen opens, revealing:

<p class="callout info">The Check-in stats at the top.</p>

[![image-1646385199395.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/TMjedH4RelgXEFZ7-image-1646385199395.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/TMjedH4RelgXEFZ7-image-1646385199395.png)

<p class="callout info">The standard section menu is on the left side of the screen.</p>

[![image-1646385223407.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/7cKJyW1K6JoQTE23-image-1646385223407.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/7cKJyW1K6JoQTE23-image-1646385223407.png)

<p class="callout info">The objectives are grouped per section in the middle of the screen.</p>

[![image-1646385255205.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/FTv0gaC1iKfgcOpo-image-1646385255205.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/FTv0gaC1iKfgcOpo-image-1646385255205.png)

- Locate the objective due for a Check-in, and click on its record ...   
      
    [![image-1646385771015.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/grUkW8wDcE29iRLn-image-1646385771015.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/grUkW8wDcE29iRLn-image-1646385771015.png)
- ...to open the check-in feedback screen.  
      
    [![image-1646385886513.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/Ic69aylOA2oqJ2o9-image-1646385886513.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/Ic69aylOA2oqJ2o9-image-1646385886513.png)

- Provide feedback as needed.

<p class="callout info">The feedback in the **My Comments** field is made available to your employee; feedback typed as **Private Comments** is not.</p>

- Use the **Rating** toggle button to indicate current progress sentiment.

<p class="callout info">Evaluating an item is not done in terms of the regular 1 to 5 (e.g.) rating scale but in the format of an **On Track**, or **Not on Track** indication.</p>

[![image-1646388788213.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/uZ4eg05oTUVB4Ovh-image-1646388788213.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/uZ4eg05oTUVB4Ovh-image-1646388788213.png)

[![image-1646388825593.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/7qGO0Ng5teK5mrx0-image-1646388825593.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/7qGO0Ng5teK5mrx0-image-1646388825593.png)

[![image-1646386327744.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/SuBCvpasyzSf0ITJ-image-1646386327744.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/SuBCvpasyzSf0ITJ-image-1646386327744.png)

- Click **SAVE** when done.

After saving the feedback, notice how the feedback is added to the history of the objective's check-ins.

[![image-1646389476034.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/UsxRxIalHyOaqArT-image-1646389476034.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/UsxRxIalHyOaqArT-image-1646389476034.png)

- In the lower, right corner, click **EDIT LAST COMMENT** to edit the last feedback. The agreement screen is updated with objectives having had check-ins done on them.

[![image-1646389817402.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/lLNrS6ye53YbgjdL-image-1646389817402.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/lLNrS6ye53YbgjdL-image-1646389817402.png)

---

### Reply on Check-in feedback (as employee)

When an employee views a review period on their performance management dashboard, the presence of check-in feedback is displayed as a status message.

[![image-1647254470791.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/l7oFh3q4DkQ9Utsy-image-1647254470791.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/l7oFh3q4DkQ9Utsy-image-1647254470791.png)

[![image-1646396696576.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/BE1aSjBDZoPVzkz9-image-1646396696576.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/BE1aSjBDZoPVzkz9-image-1646396696576.png)

- Click **CHECK-IN** to open the check-in screen.

The screen statistics are updated to reflect new entries.

[![image-1646396789631.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/24WloW7pHlOyE4FC-image-1646396789631.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/24WloW7pHlOyE4FC-image-1646396789631.png)

The checked-in objectives are highlighted, and feedback is visible.

[![image-1646396883851.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/mttQ7eXl0ONg7nTN-image-1646396883851.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/mttQ7eXl0ONg7nTN-image-1646396883851.png)

- Click on an objective's record if the employee would like to reply to the manager's feedback.

[![image-1646396988888.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/C5zAHXLN3BLAAbEG-image-1646396988888.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/C5zAHXLN3BLAAbEG-image-1646396988888.png)

Feedback history is updated if comments are saved. Use the **EDIT LAST COMMENT** link in the lower right corner if you'd like to edit the comment.

[![image-1646397036488.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/xSt8s1ZAyAgWf9mU-image-1646397036488.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/xSt8s1ZAyAgWf9mU-image-1646397036488.png)

The Check-in screen is updated with the employee's reply.

[![image-1646397182017.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/O6wiVvPzDL86q0ZW-image-1646397182017.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/O6wiVvPzDL86q0ZW-image-1646397182017.png)

- Click **BACK TO DASHBOARD** to exit the check-in screen.

[![image-1646397656695.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/hlSJ2iODQbjuV6kS-image-1646397656695.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/hlSJ2iODQbjuV6kS-image-1646397656695.png)

---

##### **Recommended further reading:**

- [Glossary](https://signature.signifyhr.co.za/books/performance-management-0a0/page/95-glossary "Glossary") of terminology and definitions
- [How to Use Performance Management with Success](https://signature.signifyhr.co.za/books/performance-management-0a0/page/100-how-to-make-it-a-success "100% How to Make it a Success")
- [The Employee's Performance Management Dashboard](https://signature.signifyhr.co.za/books/performance-management-0a0/page/100-the-performance-management-dashboard---for-employees "100% The Performance Management Dashboard - For employees")
- [Open an Existing Contract](https://signature.signifyhr.co.za/books/performance-management-0a0/page/99-the-performance-management-dashboard---open-an-existing-contract "99% The Performance Management Dashboard - Open an existing contract")
- [Create a New Contract](https://signature.signifyhr.co.za/books/performance-management-0a0/page/100-the-performance-management-dashboard---create-a-new-contract "100% The Performance Management Dashboard - Create a new contract")
- [Functionalities and Layout of the Performance Management Dashboard](https://signature.signifyhr.co.za/books/performance-management-0a0/page/99-the-performance-management-dashboard---functionalities-and-layout "99% The Performance Management Dashboard - Functionalities and layout")
- [The Manager's Performance Management Dashboard](https://signature.signifyhr.co.za/books/performance-management-0a0/page/98-the-performance-management-dashboard---for-managers "98% The Performance Management Dashboard - for Managers")
- [Overview of The Performance Agreement Screen](https://signature.signifyhr.co.za/books/performance-management-0a0/page/95-the-performance-agreement---overview "95% The Performance Agreement - Overview")
- [Set your objectives - Part 1 (Working with KPAs and KPIs)](https://signature.signifyhr.co.za/books/performance-management-0a0/page/98-the-performance-agreement---set-your-objectives-part-1 "98% The Performance Agreement - Set Your Objectives PART 1")
- [Set your objectives - Part 2 (Working with the other sections)](https://signature.signifyhr.co.za/books/performance-management-0a0/page/98-the-performance-agreement---set-your-objectives-part-2)
- [Perform a Check-in on your Objectives](https://signature.signifyhr.co.za/books/performance-management-0a0/page/98-the-performance-agreement---check-ins "98% The Performance Agreement - Check-ins")
- [Rate your objectives](https://signature.signifyhr.co.za/books/performance-management-0a0/page/0-the-performance-agreement---rating-phase "0% The Performance Agreement - Rating phase")

[![image-1646900299519.png](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/scaled-1680-/LNJIR3mb46LRXsdR-image-1646900299519.png)](https://signature.signifyhr.co.za/uploads/images/gallery/2022-03/LNJIR3mb46LRXsdR-image-1646900299519.png)