Creating a Performance Agreement
Before you start:
- Consider populating the Master Data Library with performance management items, which can streamline the performance management process. These library items include:
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- Perspectives
- Key Performance Areas
- Key Performance Indicators
- Leadership Behaviours
- Values and Behaviours
- Key Competencies
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Click here to find out how to create and update the Master Data Library.

- Ensure you have a clear understanding of the employee's responsibilities, the company's goals, and how the role fits into the overall picture.
- Base the performance objectives on SMART goals. Each objective should be:
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- Specific
- Measurable
- Achievable
- Relevant
- Time-bound
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- Ensure the goals support the department or organisation's priorities.
- Select clear performance indicators.
- Finally, employees are more likely to commit to the process if they have input in setting their goals, so consider engaging in a two-way discussion.

Key elements to include:
- Performance goals and objectives
- These should be aligned with organisational priorities.
- Keep the language simple and clear.
- Avoid making goals too broad or unrealistic.
- Key Performance Indicators (KPIs)
- Select quantitative and qualitative indicators for each objective.
- Focus on the most impactful goals to avoid overloading the agreement.
- The employee's input is vital when setting targets.

- Behavioural expectations
- Include company values, as well as expected behaviours in teamwork, leadership, or communication.
- Employee support
- Consider the tools, resources, or support from management that the employee may need to succeed.
- Acknowledge that priorities may shift and that agreements should be revisited if needed.
- Think about the employee's development and their future potential.
- Review process and frequency
- Define how and when progress will be evaluated.
- Incorporate feedback loops that enable feedback to flow from the manager to the employee and vice versa.
Create a performance agreement:
The following section will guide you through creating a performance agreement. The guide assumes you do not have an existing agreement for the current performance cycle and that you wish to create one.

- Click START to create a new performance agreement.

- The Performance Management module allows a performance agreement to be created in three ways for employees.

- Managers are offered an additional option to create a performance agreement for a reportee using a template from another team member.

Click on the following tabs to expand the step-by-step instructions.
Create a blank agreement
Use a performance agreement template
Copy from a previous agreement
Copy an agreement from another employee


