How Performance Management Works

Effective performance management relies on the collaboration between employees, managers, and administrators. When these roles work together harmoniously, it creates an efficient and productive environment, promoting individual and organisational growth.

Several factors contribute to a successful performance management process:

• Employees:
  • • Open communication and mutual understanding between employees and managers are essential.
    • Active engagement includes:
      • • Setting clear objectives
        • Participating in regular check-ins
        • Self-assessing progress.
          
    • This approach leads to:
      
      • • A sense of ownership over professional development
        • The nurturing of a growth mindset
        • Alignment of personal goals with the company's priorities.
• Managers:

  • • Ongoing guidance and constructive feedback help employees stay on track.

    • Key responsibilities include:

      • • Providing timely feedback and support

        • Discussing self-ratings and providing balanced assessments

        • Adjusting objectives to align with business and individual needs.

    • This approach results in:

      • • A culture of continuous improvement

        • More accurate and actionable performance outcomes

        • Increased motivation and productivity.

• Administrators:

  • • System accuracy and smooth operation enable an effective performance management process.

    • Primary responsibilities include:

      • • Managing key data and performance cycles

        • Generating insightful reports for informed decision-making

        • Creating and maintaining agreement templates and review setups.

    • This support ensures:

      • • A structured and efficient performance management system

        • Clear alignment of reviews with organisational goals

        • A seamless experience for employees and managers.