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Version 9.1.174 (21 July 2025)
Performance Management Action Plan section and General comment sections not always 'open' (#134363) Problem The previous applied fix allowed adding action plans/comments had condition checks reversed. Solution Corrected condition check to correc...
Version 9.1.174.1 (Support Release - 21 July 2025)
Imports Exception Errors (#133141) Problem When syncing data from PaySpace, the employee position effective date is used as the position start date rather than the Effective position date. Every time an appointment is changed on Payspace, regardless of wh...
Version 9.1.174.2 (Support Release - 24 July 2025)
Learning Management Attendance History Date-Pickers (#134520) Problem The calendar range picker shows incorrectly (without styling) on the attendance history Solution Import the Syncfusion styles correctly to ensure the calendar range picker cont...
Version 9.1.175 (11 August 2025)
Notifications Due Date Notifications are not CC'ing the Parent/Guardians of the Students (#134294) Problem Next of kin users do not receive emails when sent from V8 Solution Resolve the problem for CC and BCC addresses when email is sent external...
Version 9.1.174.3 (Support Release - 31 July 2025)
Ruleset Management Save button on Ruleset 1 not saving after editing (#134847) Problem On rulesets other than the default, User Guides could not be updated or saved, as it was using the User Guide of the default to try and update Solution Im...
Version 9.1.176 (11 August 2025)
Ruleset Management [Help Page] Save button shows quickly, then disappears (#134850) Problem The button is only hidden after the data is retrieved. Solution Alter the flow to hide the button when a call is made Unable to save a new connecto...
Version 9.1.177 (11 August 2025)
People Groups Search filter caches previous search result (#134842) Problem The search filter value does not clear when opening and closing modals. Solution Ensure that the search filter clears when opening and closing modals Search...
Version 9.1.178 (1 September 2025)
People Management Employee appointment/termination error (#134571) Issue 1 Problem Sometimes the Were Sorry Screen is shown on the termination of people Solution Ensure that the backend handles concurrent processes better Issue 2 Problem ...
Version 9.1.177.1 (Support Release - 11 August 2025)
People Management Employee appointment/termination error (#134571) Problem Once a user has been added/terminated, the Redis cache is cleared, and a new call is made to materialise data as well as repopulate the user roles for the signed-in user. Thus, af...
Version 9.1.177.2 (Support Release - 14 August 2025)
Notifications Cannot upload images using the uploader (#135366) Problem On the notification template, WYSIWYG editors, when you add images to the message body or the system message body, the images do not persist after saving the template. Solution ...
Version 9.1.177.3 (Support Release - 16 August 2025)
Content Management Digital Signing Failed (#135527) Problem Fail notification is sent for each try to sign a document, which caused a lot of emails Solution Change the fail notification for signing documents to only send when the max retry count i...
Version 9.1.177.4 (Support Release - 21 August 2025)
People Management People Management: Admin Access to Profile Fields (#135626) Problem The Assets heading on people management does not update when the user changes the text on the frontend. Solution There was no translation added, and the text "AS...
Version 9.1.179 (1 September 2025)
Identity and Authorisation Login Report - Not recording reset password login data (#135574) Problem The following pages did not record login successes or failures: - Confirm Account Creation - Continue Registration - Disclaimer: When logging in, the discl...
Version 9.1.177.5 (Support Release - 25 August 2025)
People Management People Group list times out (#135875) Problem The people group user list times out after 60s Solution Removal of the CTE (Common Table Expression) and restructuring the query to use a single SELECT statement, which improves read...
Version 9.1.180 (1 September 2025)
SigniChat [Communications Portal] Multi-line messages displayed with the "<br/>" tag (#135973) Problem Text is displayed with encoding such as & and for new lines Solution Implement a new sanitise tag helper which sanitises the text and displays t...
Version 9.1.181 (1 September 2025)
Imports Errors (#136080) Problem The user import cannot transfer people due to the error Global appointment error, Failed to process transfers, details: Cannot insert duplicate key row in object 'JobProfiler.Appointments' with unique index 'IX_Appointment...
V8 Employee Import to V9 User Import Field Mapping
Below is the list of fields that are required and recommended. Fields with no comment are optional. Field Name V9 Field Name V8 API Field Type Description externalId Int External Payroll Identity Id username EmployeeNumber string Use...
Version 9.1.182 (22 September 2025)
Ruleset Management [Custom URL] When a new ruleset is created, the Custom URL is copied from Ruleset 1 (#136300) Problem When copying or creating a ruleset, the custom logout URL is also copied, which is incorrect. Solution Do not copy the custo...
Version 9.1.183 (22 September 2025)
Master Data Save Add New to keep some data populated (#133283) Problem When Save Add New master data, remember the previously selected values for the sliders and dropdowns - not any other field. Solution When the form is reset after Save Add New...
Version 9.1.184 (22 September 2025)
Ruleset Management Admins don't have access to the required Integrations screens (#131940) Problem Some admins don't have the required permissions to the Setup and Configuration admin menu -> Integrations Solution Grant admins permissions ...