Search Results

People Groups Search filter caches previous search result (#134842) Problem The search filter value does not clear when opening and closing modals. Solution Ensure that the search filter clears when opening and closing modals Search...

People Management Employee appointment/termination error (#134571) Issue 1 Problem Sometimes the Were Sorry Screen is shown on the termination of people  Solution Ensure that the backend handles concurrent processes better Issue 2 Problem ...

People Management Employee appointment/termination error (#134571) Problem Once a user has been added/terminated, the Redis cache is cleared, and a new call is made to materialise data as well as repopulate the user roles for the signed-in user. Thus, af...

Notifications Cannot upload images using the uploader (#135366) Problem On the notification template, WYSIWYG editors, when you add images to the message body or the system message body, the images do not persist after saving the template. Solution ...

Content Management Digital Signing Failed (#135527) Problem Fail notification is sent for each try to sign a document, which caused a lot of emails Solution Change the fail notification for signing documents to only send when the max retry count i...

People Management People Management: Admin Access to Profile Fields (#135626) Problem The Assets heading on people management does not update when the user changes the text on the frontend. Solution There was no translation added, and the text "AS...

Identity and Authorisation Login Report - Not recording reset password login data (#135574) Problem The following pages did not record login successes or failures: - Confirm Account Creation - Continue Registration - Disclaimer: When logging in, the discl...

People Management People Group list times out (#135875) Problem The people group user list times out after 60s   Solution Removal of the CTE (Common Table Expression) and restructuring the query to use a single SELECT statement, which improves read...

SigniChat [Communications Portal] Multi-line messages displayed with the "<br/>" tag (#135973) Problem Text is displayed with encoding such as & and for new lines Solution Implement a new sanitise tag helper which sanitises the text and displays t...

Imports Errors (#136080) Problem The user import cannot transfer people due to the error Global appointment error, Failed to process transfers, details: Cannot insert duplicate key row in object 'JobProfiler.Appointments' with unique index 'IX_Appointment...

Below is the list of fields that are required and recommended. Fields with no comment are optional. Field Name V9 Field Name V8 API Field Type Description externalId Int External Payroll Identity Id username EmployeeNumber string Use...

Ruleset Management [Custom URL] When a new ruleset is created, the Custom URL is copied from Ruleset 1 (#136300) Problem When copying or creating a ruleset, the custom logout URL is also copied, which is incorrect.    Solution Do not copy the custo...

Master Data Save Add New to keep some data populated (#133283) Problem When Save Add New master data, remember the previously selected values for the sliders and dropdowns - not any other field.    Solution When the form is reset after Save Add New...

Ruleset Management Admins don't have access to the required Integrations screens (#131940) Problem Some admins don't have the required permissions to the Setup and Configuration admin menu -> Integrations    Solution Grant admins permissions   ...

People Management Copy from default ruleset button missing (#137232) Problem Default ruleset check is only done if an active tour exists for the ruleset, which should check regardless, and incorrectly orders and shows the virtual tour if the current rules...

Integrations Hide Next Cloud Password (#137532) Problem The Nextcloud password is available from the front-end and provides access to all client documents   Solution Do not return the password to the front-end Hide the password (eye) Only save th...

Imports Auto download V9 export on complete (#136523) Problem Upon completion of exporting transactions/errors, an auto download of the file needs to be kicked off. The success snack bar should remain visible until explicitly dismissed.    Solution ...

Auto-Doc Error when attempting to create a document (#137677) Problem A general error is displayed when the content management service is unavailable while viewing a document. + Error messages are not displayed correctly with a snack on the front-end.  ...

People Management Virtual Tour not shown even though it has been set up on RS1 (#137702) Problem When a virtual tour does not exists for a ruleset, it must default to ruleset 1, and if it exists, the visibility type should determine which tour to display....

Tenant Management Tenant Subscriptions (#137663) Problem When the Core package is included in a Pay as you Use subscription (included by default), Standard Reports are excluded on renewal Solution Include Standard Reports in the Core subscription ...