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440 total results found

How to Switch Between Schemas

FREQUENTLY ASKED QUESTIONS Schemas

In this quick guide we will explain the following steps: How to switch schemas from System Administration. How to switch schemas from Manage Employees. 1. From System Administration 1.1. How do I get there? From your home page, in the le...

How to Create a Schema

FREQUENTLY ASKED QUESTIONS Schemas

How to get there? Click on System Administration (1), then with your cursor hover over System Administration (2) | Tools (3) | Configuration (4). Finally click on Schema Management (5). What to do? In this FAQ we are going to copy ...

How To Create a Theme And Link It To a Schema

FREQUENTLY ASKED QUESTIONS Themes

Creating a new theme In this quick guide we will explain how you to create your own theme using your own logo and colours of your choice. How to get there? Navigate to and click on System Administration (1). With your courser hover over System Administrati...

Documents Upload and Download Using Pathways

FREQUENTLY ASKED QUESTIONS Documents

Creating a Training Intervention Before a document can be uploaded a Training Intervention needs to be created. How to get there? Click on System Administration (1). With your cursor hover over System Administration (2) and navigate to Database (3) then cli...

How to Import Employees Using Excel

FREQUENTLY ASKED QUESTIONS Manage Employees

1. Before you start Important: Before you start with this manual ensure that your Region settings are correct, otherwise the Excel (.csv) files will not work correctly. 1.1. How to get there? On your desktop click on Search (1). Then type Reg...

How To Set Up A Welcome Email

FREQUENTLY ASKED QUESTIONS Manage Employees

Welcome email set-up How to get there? On your Home screen click on System Administration (1), With your cursor hover over the System Administration (2), then navigate to Notifications (3) | Emails (4) | Notification - Templates (5). ...

How To Create Subgroups

FREQUENTLY ASKED QUESTIONS Manage Employees

How to get there? Click on System Administration (1), then Click on Subgroup (2). What to do? Click on Create (1) to create a new subgroup Enter the subgroup Description (2). If you want to s...

How To Download a Learner Certificate For Administrators

FREQUENTLY ASKED QUESTIONS Manage Employees

How to get there? Click on System Administration (1), then with your cursor hover over Modules (2) | Manage Employees (3). What to do? Search for the user using the search boxes and click on Search (1). Navigate to the u...

How To Download a Learners Certificate For Users

FREQUENTLY ASKED QUESTIONS Manage Employees

A Pathway Certification Step Navigate to and click on LMS Portal (1). Click on the e-Learning Programmes (2) tab. With your cursor hover over the pathway (3). Click on Launch (4). Navigate to the last step in the pathway (5). ...

How To Re-Appointment a User

FREQUENTLY ASKED QUESTIONS Manage Employees

How to get there? Click on System Administration (1), with you cursor hover over Modules (2) | Manage Employees (3). What to do? Use the search criteria to find the user (1). Click on Search (2). Navigate to the user and ...

How To Add a Learner Record To An Employee

FREQUENTLY ASKED QUESTIONS Manage Employees

How to get there? Click on System Administration (1), then with your cursor hover over Modules | Manage Employees. What to do? Use the search criterias (1) to find the employee. Click on Action (2) at the employee. A sm...

How To View a Users Assessment Attempts/Results

FREQUENTLY ASKED QUESTIONS Manage Employees

How to get there? Click on System Administration (1), then with your cursor hover over Modules (2) | Manage Employees (3). What to do? Use the search criteria to search for the user (1). Click on Action (2) for the relev...

How To Reset a Users Password

FREQUENTLY ASKED QUESTIONS Manage Users

From System Administration How to get there? Click on System Administration (1). Then with your cursor hover over System Administration (2) then Users (3) then click on Manage Users (4). What to do? Search for your...

How To Copy Administrator Rights To Another User

FREQUENTLY ASKED QUESTIONS Manage Users

How to get there? Click on System Administration (1), then with you cursor hover over System Administration (2) | Users (3) | Manage Users (4). Using the search dialogue boxes search for a user who has administrator rights and that you would li...

How To Assign Reporting Rights

FREQUENTLY ASKED QUESTIONS Manage Users

How to get there? Click on System Administration (1), then with your cursor hover over System Administration (2) | Users (3) Manage Users (4). Use the search criteria (5) to locate the user in question, then click on the Action (6) button. A small window will...

How To Disable A User

FREQUENTLY ASKED QUESTIONS Manage Users

How to get there? Click on System Administration (1), then with your cursor hover over System Administration (2) | User (3) | Manage Users (4). What to do? Use the search criteria (1) to search for a user. Click on Actio...

How To Create a Movie Step

FREQUENTLY ASKED QUESTIONS Pathways

How to get there? Click on System Administration (1), with your cursor hover over Modules (2) then click on e-Learning (3) and select your pathway (4) then click on the Preview (5) tab. What to do? Create a .zip video file ...

How To Upload An Image

FREQUENTLY ASKED QUESTIONS Pathways

How to get there? Click on System Administration (1), then with your cursor hover over System Administration (2) | Tools (3) | Configuration (4). What to do? Click on Framework (1). Then Navigate to Image Uploader (2). ...

How To Publish a Pathway

FREQUENTLY ASKED QUESTIONS Pathways

How to get there? Click on System Administration (1), then with your cursor hover over Modules (2) | e-Learning (3) | Learning Management (4) | Maintain Learning Pathway (5) | Click on Edit (6) by the pathway in question. What to do...

How to Generate a Shareable a Pathway Link

FREQUENTLY ASKED QUESTIONS Pathways

System Administration How to get there? Navigate to System Administration (1), then with you cursor hove over Modules (2) | e-Learning (3) | Learning Management (4) | Maintain Learning Pathway (5) | Edit the pathway | Select the pathway Preview tab. ...